FRAUD REMINDER TO OUR MEMBERS | Fraudsters are especially hard at work this time of year. Please know 5Point will NEVER call and ask for your online banking login information. Do not provide account or card login information over the phone. If you’re suspicious during a call, hang up and call us at 1.800.825.8829.
Abandoned Accounts | If your account has had no activity in the last year and you have not contacted the credit union, your account becomes dormant. After three years of dormancy, your account becomes abandoned, and the funds in the account will be sent to the State Comptroller by June 23, 2023. Click here for more details.
Scheduled Maintenance |

Our electronic services will be intermittently unavailable between 8:00 PM and 11:00 PM on Monday, February 6th. We apologize for any inconvenience this may cause.

If something is wrong, we want to make it right.


If you have a problem with the services provided by this credit union, please contact us at:
 
5Point Credit Union
P.O. Box 1366
Nederland, Texas 77627
800.825.8829
 
The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department.  If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:
 
In Person or U.S. Mail: 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Facsimile Number: (512) 832-0278; Email: complaints@cud.texas.gov, Website: www.cud.texas.gov.
 
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