You’ve got questions? We’ve got the answers.
Whatever your question is, there’s someone at 5Point who is ready to give you the answer in a friendly and timely fashion. Here are some useful numbers and email addresses to keep on hand.
Please do not submit secure information through email. Ex: account numbers, social security numbers, etc.
Hear about mortgage options
1.800.825.8829 (menu option 4)
Email: mortgage@5pointcu.org
You now have the ability to chat with a 5Point team member online during business hours!
On desktop, simply log into Home Banking and select the “Chat with Us” feature.
Getting answers is easy on the 5Point app as well. Log in to
home banking, go to More and select the Chat Feature at the top.
If you email any of our 5Point email addresses, you'll hear from us by the next business day. If you need immediate assistance, call us at 1.800.825.8829.