ABANDONED ACCOUNTS NOTICE: If your account has had no activity in the last three years, the State of Texas presumes it to be abandoned. We are required to send all abandoned funds to the Texas Comptroller of Public Accounts on or before July 1, 2019. Your unclaimed property will be transferred to the state if you do not call us about your abandoned account.

You’ve got questions? We’ve got the answers.

Whatever your question is, there’s someone at 5Point who is ready to give you the answer in a friendly and timely fashion. Here are some useful numbers and email addresses to keep on hand.

telephone
Get in touch with 5Point

1.800.825.8829 

If you have general questions about being a 5Point member, please email us at info@5pointcu.org.

Visit one of our stores | Click here for a list of locations.

Contact member services

1.800.825.8829  (menu option 2)

If you’re already a 5Point member and have specific questions regarding your account, please contact memberservices@5pointcu.org.

credit card
Cancel a debit card

1.800.528.2273

Learn more about loans

1.800.825.8829  (menu option 3)

credit card
Hear about mortgage options

1.800.825.8829 (menu option 4)
Email: mortgage@5pointcu.org


 

Start a career at 5Point

Apply online here.
Email questions to recruiter@5pointcu.org.

If you email any of our 5Point email addresses, you'll hear from us by the next business day. If you need immediate assistance, call us at 1.800.825.8829.

Please do not submit secure information through email. Ex: account numbers, social security numbers, etc.
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