COVID-19 Update | Our lobbies will reopen for limited lobby services beginning Monday, May 4. At this time, all lobbies will remain closed on Saturdays. Click here for more information.
Credit Card System Upgrade | We are currently not receiving payments made to 5Point credit cards through online bill pay systems. Please click here for acceptable ways to make payments on your 5Point credit card.

You’ve got questions? We’ve got the answers.

Whatever your question is, there’s someone at 5Point who is ready to give you the answer in a friendly and timely fashion. Here are some useful numbers and email addresses to keep on hand.

Please do not submit secure information through email. Ex: account numbers, social security numbers, etc.
 

telephone
Get in touch with 5Point

1.800.825.8829 

If you have general questions about being a 5Point member, please email us at info@5pointcu.org.

Visit one of our branches | Click here for a list of locations.

Contact member services

1.800.825.8829  (menu option 2)

If you’re already a 5Point member and have specific questions regarding your account, please contact memberservices@5pointcu.org.

credit card
Cancel a debit card

1.800.528.2273

Learn more about loans

1.800.825.8829  (menu option 3)

credit card
Hear about mortgage options

1.800.825.8829 (menu option 4)
Email: mortgage@5pointcu.org


 

Start a career at 5Point

Apply online here.
Email questions to recruiter@5pointcu.org.

If you email any of our 5Point email addresses, you'll hear from us by the next business day. If you need immediate assistance, call us at 1.800.825.8829.

 
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