COVID-19 Update | Following local and federal recommendations, we have made the decision to close our lobbies effective Friday, March 20. This applies to all locations. Click here for more information.
Credit Card System Upgrade | We are currently not receiving payments made to 5Point credit cards through online bill pay systems. Please click here for acceptable ways to make payments on your 5Point credit card.
Holiday Closing | We will be closed Friday, April 10, and Saturday, April 11, in observance of Good Friday and Easter.

Let us know your travel plans to prevent debit and credit card interruptions.

Fraud alerts can trigger when your debit or credit card is used out of town, at a location outside your usual routine, or in an area heavily targeted by fraudsters. Don’t let that happen.
 
If you’re traveling somewhere that’s a significant distance from home – a city several hours away, another state, or a foreign country – your debit and credit card purchases may be flagged for potential fraud. But you can prevent this by simply letting us know you’re traveling. Help us make sure your card works reliably through whatever journey you may be taking.

Contact us before you leave.

Call us at 1.800.825.8829 before you travel to place a travel notice on your account.

 

We're here to help 24/7.

If you forget to place a travel notice and your card is declined for a valid purchase, we can help with that, too. Call us at 1.800.825.8829 24/7 for any issues with your debit or credit card.
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