Holiday Closing | We will be closed on Monday, September 7th, in observance of Labor Day.
Scheduled Maintenance | Our electronic services will be intermittently unavailable on Tuesday, September 8th, from 8:00 pm to 9:00 pm.

Coming Soon for Voice

SARA is our always-available, eager-to-help virtual assistant.

Hi! I’m Sara. I’m so happy to be a part of the 5Point family!

Curious about 5Point services? Looking to become a member or open a new account? Have questions about your account balance or transaction history?

SARA is our Service, Automated, Real-Time, Assistant. She is here 24/7 to provide quick answers and helpful advice. Her job is to help make sure your 5Point experience is as smooth and
simple as possible.

Best of all, she's available on your desktop, tablet, or the 5Point mobile app. So, no matter where you are, she's right there ready to help!

 

24-Hour Online Assistance – During and After Business Hours

chat_bubbles_icon.png  Check Your Balance

Ask Sara for your available account balances.

chat_bubbles_icon.png  What Can I Ask SARA?

  • How can I open an account?
  • How do I apply for a loan?
  • What are your CD rates?
  • How do I set a travel notice?

FREQUENTLY ASKED QUESTIONS


SARA is 5Point Credit Union's Artificial Intelligence Chatbot. SARA is not a live representative working on behalf of the credit union, meaning the Chatbot does not have the right to make any type of financial decision or give financial advice. This includes, but is not limited to loan approvals, fee reversals, refunds, or managing charge disputes. For any questions regarding financial advice or specific account questions, please refer to a 5Point Credit Union employee. This can be done by requesting a Live Agent during business hours, calling 1.800.825.8829, or stopping by one of our branches.

SERVICE • COMMUNITY • ACCOUNTABILITY • TEAMWORK • LOYALTY