Notice | We're in the process of updating our debit card program, and the changes could impact your account. Click here to learn more.

We're making changes to our debit card program.

5Point Credit Union is in the process of updating our debit card program, and the changes could impact your account.  Since 2015, 5Point has offered both Discover debit and Visa debit card options to our members. Later this summer, we will phase out Discover debit cards and no longer service them. While some members use both Visa debit and Discover debit cards to access funds in their accounts, others only use Discover debit.  
 

Visa and Discover 

If you carry both Visa debit and Discover debit in your wallet, your process for this change is simple.  You should discontinue using your Discover debit card, switching any purchases -- and automatic payments -- to your Visa debit as soon as possible. Once you’re using Visa debit exclusively, give us a call, and we will cancel your Discover card for you.

Discover Only 

If you currently use only our Discover debit card, please prioritize switching over to Visa debit by June 30, 2021. There are three easy ways to get a new Visa debit card at no cost to you: 
  1. An instant issue card in any branch. We can easily and quickly instant issue a Visa debit card to you. You will leave with a new card in your hands.
  2. Call us. Give us a call at 1.800.825.8829 between 9 a.m.-5 p.m. Once we verify your information, we will mail a new card to you.
  3. Order a new Visa while you’re at a branch. If you’re in a branch, let one of our team members know you’re ready to order your new Visa card. If you don’t have time to wait for an instant issue, we can order the card for you and have it mailed to the address on file.
Once a new Visa card is ordered, your old Discover debit card will continue to work for 30 days, so be sure to switch over all of your automatic payments or bill pay items (Amazon, utilities, gym memberships, etc.) to your new Visa card within that 30-day window. 

Questions? Contact us.

If you have any questions or need additional assistance, please call us at 1.800.825.8829 or visit with any team member.

As we roll out our enhanced Visa debit card program, be on the lookout for more information about new robust features and reward benefits that will be available to our members.
SERVICE • COMMUNITY • ACCOUNTABILITY • TEAMWORK • LOYALTY