5Point Credit Union is committed to the safety and well-being of our members, staff and community.
We are closely monitoring the current situation and are taking precautionary steps to reduce the potential of exposure and spread of COVID-19.
Following local and federal recommendations, we have made the decision to close our lobbies effective Friday, March 20.
This applies to all locations.
All drive-thrus will remain open as per normal drive-thru business hours.
Enhanced drive-thru services will be available during this time. We have implemented protocols to ensure our members practice social distancing and follow enhanced cleaning procedures. If you visit our drive-thru or ATM in person, we recommend you also wash your hands thoroughly afterward or use hand sanitizers.
As always, our call center is available 24/7 as are all online and mobile banking services.
We also strongly encourage you to take advantage of our online banking services and mobile app to access your accounts and financial services during this time.
- Apply for loans and credit cards
- Make payments on a 5Point loan
- Deposit checks using the remote deposit app
- Pay bills using Bill Pay
- Transfer money between accounts
- Reorder checks
- View eStatements
- Open additional accounts – log into online banking and select “Add a Share (Deposit) Account” under the “Additional Services” tab, or log into your mobile app and select “Add a Share” under the “More” menu
If you haven’t enrolled in online banking
or downloaded our mobile app
, you can do so at any time. It only takes a few minutes.
If you’re facing financial difficulties as a result of the COVID-19 pandemic, we’re here for you with deferred loan payments and other financial resources.
Please reach out to us by phone for any assistance we may be able to offer, and we’ll continue to navigate this challenging situation together.
If any lobby services such as safe deposit boxes, debit card replacement, mortgage lending, or business lending are needed please call our call center between the hours of 9 a.m. – 5 p.m., Monday through Friday.
For investment services
, call 409.984.2270 to speak with Matt Borel. He will be happy to make an appointment to visit with you during regular business hours.